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Refund And Returns

Refund and Returns Policy

1. Overview

At KemoIPTV.org, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help. This Refund and Returns Policy outlines the terms under which you may request a refund or return for services purchased through our website.

2. Refund Policy

  • Eligibility for Refunds: Refunds may be considered under the following conditions:

    • The service is non-functional, and technical support is unable to resolve the issue.
    • The request for a refund is made within [insert number] days of the purchase date.
    • The service was purchased directly from KemoIPTV.org.

  • Non-Refundable Situations:

    • Refunds are not available for issues caused by your internet connection, device compatibility, or other external factors beyond our control.
    • Refunds are not available for partial months of service or for any unused portion of the service.
    • Refunds are not applicable if you fail to comply with our Terms of Service.

  • How to Request a Refund: To request a refund, please contact our customer support team at [Insert Contact Email] with your order details and a description of the issue. We will review your request and notify you of the outcome.

3. Cancellation Policy

  • Subscription Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and you will not be charged for the following cycle. Please note that we do not offer refunds for unused portions of the subscription.

  • How to Cancel: To cancel your subscription, log in to your account and follow the cancellation instructions, or contact us at [Insert Contact Email].

4. Returns Policy

  • Digital Services: As our services are digital and delivered instantly, returns are not applicable. Once the service is activated, it is considered consumed.

  • Exceptions: In rare cases where a return is required, such as for duplicate purchases or errors on our part, please contact our support team for assistance.

5. Processing Refunds

  • Refund Method: Approved refunds will be processed using the original payment method. Please allow [insert number] business days for the refund to appear in your account.

  • Contact Us: If you have any questions or need further assistance regarding our Refund and Returns Policy, please contact us at:

    • Email: [Insert Contact Email]
    • Address: [Insert Physical Address]

6. Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically.

 
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